Frequently Asked Questions

Everything you need to know to create your perfect home sanctuary.

What is the average shipping time for furniture items?

Standard shipping typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer a warranty on Lamplace products?

Yes, all our home goods and furniture come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your materials sustainably sourced?

At Lamplace, we prioritize eco-friendly manufacturing. Over 70% of our wood products are FSC-certified, and we use recycled textiles whenever possible.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Do you provide assembly services?

Many of our items are designed for easy assembly. However, for complex furniture pieces, you can select our 'Pro-Assembly' add-on at checkout for a professional setup.